Infortronix Pvt Ltd
Edition · 2026
Confidential · For Hoteliers
The Hotel Operating System

Run every corner of your hotel — from one cockpit.

FlexiHMS is the modern cloud PMS built for boutique and mid-market hotels in Sri Lanka and Australia. Reservations, front desk, channels, billing, and intelligence — unified under one calm, fast, multi-tenant platform.
30-day free trial · No credit card required
— Built by hoteliers, for hoteliers. Engineered in Colombo. Tuned for the world.
01 · Overview
FlexiHMS · The Operating System for Modern Hotels
02 — Overview
01 / Overview
FlexiHMS - complete hotel management made simple: reservations, front desk, POS, housekeeping, payments and reports in one platform.
Trusted by hoteliers across the island
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02 · Why Now
FlexiHMS · The Operating System for Modern Hotels
03 — Why Now
02 / Why Now

The PMS your hotel outgrew three years ago.

Legacy property systems were designed for a different era — desktop installs, single properties, faxed bookings. Today's hotelier reconciles OTAs manually, juggles three tools for one guest, and still can't answer the simplest Monday morning question: how did we actually do last night?
Spreadsheets, sticky notes, and disconnected dashboards aren't a strategy. They're a tax on your team — paid in hours, errors, and missed revenue.
There is a calmer way to run a hotel.
Industry · 2025
78%
of boutique hotels still reconcile OTA bookings by hand — losing 6–10 hours per property each week to copy-paste work.
Operations
11hrs
weekly time front-desk teams spend switching between PMS, channel manager, and accounting spreadsheets.
Revenue Leak
3.2%
typical ADR shortfall caused by stale rates, slow channel sync, and double-bookings across OTAs.
Guest Data
4+
separate places a single guest's profile typically lives — making loyalty and follow-up nearly impossible.
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03 · Platform
FlexiHMS · The Operating System for Modern Hotels
04 — The Platform
03 / The Platform
The unified hotel stack
"Every reservation, folio, channel update, and guest interaction flows through one event stream — your team sees the same numbers, always."

Twenty-three modules. Six pillars. One platform.

Architecture
Cloud-native
Multi-tenant
API-first
FlexiHMS is organised around how hotels actually run — not how software vendors think they should. Every pillar is a tightly-scoped surface area; every module is an independent service that speaks the same data language as the rest. Turn on what you need today. Scale into the rest as you grow.
P · 01

Front Office

Reservations, arrivals, departures, and the desk that holds it all together — every guest interaction in one calm screen.
04 Modules
P · 02

Revenue

Rates, channels, yield, and OTA sync — orchestrated by a single rule engine that pushes once and updates everywhere.
04 Modules
P · 03

Guest

Unified profiles, preferences, history, and loyalty — the same guest, the same memory, across every stay and every channel.
03 Modules
P · 04

Operations

Housekeeping, maintenance, F&B, and inventory — the back of house, finally on the same calendar as the front.
05 Modules
P · 05

Finance

Folios, invoices, taxes, multi-currency, and a clean audit trail — accounting-grade rigor, hotelier-grade speed.
04 Modules
P · 06

Intelligence

Ledger AI, anomaly alerts, forecast curves, and the morning brief — questions you ask at 8am, answered before you arrive.
03 Modules
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04 · Inside the Product
FlexiHMS · The Operating System for Modern Hotels
05 — Inside FlexiHMS
04 / Inside FlexiHMS

The dashboard your team will open first.

A live, opinionated view of your property — KPIs, today's arrivals, occupancy trends, and the morning brief. Everything a GM needs to walk the floor with confidence by 8:30am.
Live   Real product · Real data · Cinnamon Reef Villa demo property
Tap any element to drill down
app.flexihms.com / dashboard
Live · Cinnamon Reef Villa
FlexiHMS dashboard

FlexiHMS Calendar
01
A single source of truth
Every reservation, folio, and channel update flows through one event stream — your team sees the same numbers, always.
02
Built for the floor
Designed for the front desk under pressure. Keyboard shortcuts everywhere, three-click check-in, and never an unexpected modal.
03
Looks good on every screen
Same UI on tablet at the housekeeping cart, phone on the manager's walk-around, and laptop in the back office.
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05 · Modules
FlexiHMS · The Operating System for Modern Hotels
06 — Module Spotlight
05 / Module Spotlight

Six modules your team will actually use.

A selective tour of the surfaces hoteliers spend most of their day inside. Each one is built to disappear into the work — and to keep its promises on Saturday nights, not just demo days.
MOD · 01

Reservations & Group Bookings

Drag-and-drop the calendar, split a group across room types in seconds, and hold blocks without locking inventory. Single, multi-room, and group flows mapped to your real workflow.
Cuts booking entry time by ~60%
MOD · 02

Front Desk & Housekeeping

Live room status flowing from the desk to housekeeping carts and back — no radios, no whiteboards. Inspections, lost-and-found, and turn priorities all in one place.
Same-room turnover, 22% faster
MOD · 03

Channel Manager · Channex.io

Two-way sync with Booking.com, Agoda, Expedia, and 100+ others. ARI updates in seconds, webhook-driven reservations, VCC handling, and Hotel- or OTA-Collect per channel.
Zero double-bookings, by design
MOD · 04

Folio-to-Invoice Billing

A mutable folio for the stay, an immutable invoice on checkout. Dual-currency in LKR · AUD · USD with FX rates locked at conversion — your accountants will finally smile at month-end.
Audit-ready invoices in one click
AI · New
MOD · 05

Ledger AI

Daily revenue brief, anomaly flags, forecast curves, and conversational queries on top of your live data. Ask "why was last Tuesday weak?" — get the answer in seconds.
The morning meeting, already prepared
MOD · 06

Guest CRM & Loyalty

One profile per guest across every stay, every channel, every property. Preferences remembered, tiers awarded automatically, and segmentation that powers campaigns guests actually open.
Repeat-guest rate up 14% in year one
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06 · Channels
FlexiHMS · The Operating System for Modern Hotels
07 — Channel Manager
06 / Channel Manager

Connected everywhere
your guests actually book.

FlexiHMS plugs into the world's biggest OTAs through Channex.io — plus regional powerhouses like Wotif, Stayz, and Luxury Escapes that incumbents simply don't support. One inventory, every channel, in real time.
Booking.com Agoda Expedia Airbnb Wotif Hotels.com Trip.com Stayz Flexi HMS SYNC HUB
100+
Channels live
<5s
ARI sync latency
2-way
Inventory & rates
0
Double-bookings
Selected partners · global & regional
Booking.com Agoda Expedia Airbnb Trip.com Traveloka Vrbo Google Hotels Hostelworld HRS Klook Check24 Hotelbeds HotelREZ Tablet by Michelin Mr & Mrs Smith PriceTravel Hipcamp eDreams HotelTonight MG Bedbank Ministry of Villas Moverii Mitchell Bookeasy Tiket Bedandbreakfast.it C'toutvert Local OTA Resonline World2Meet Channel partner Channel partner Channel partner Channel partner Channel partner Channel partner Channel partner Channel partner Channel partner Channel partner
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07 · Hoteliers
FlexiHMS · The Operating System for Modern Hotels
08 — What Hoteliers Say
07 / What Hoteliers Say

Trusted by hoteliers across two countries.

A few words from the General Managers, owners, and operators who replaced their legacy stacks with FlexiHMS — and what it actually changed for their hotels.
Palabaddala Tea & ECO Lodge
"
FlexiHMS replaced three separate tools and a wall full of post-it notes. Our night audit now closes in twelve minutes instead of two hours.
Priya Wickramasinghe
General Manager
Palabaddala Tea & ECO Lodge
Palabaddala · Sri Lanka
6×
Faster
night audit
J Dream Resort
"
The multi-language interface and instant channel sync sold me. The Ledger AI morning brief is what made my team stay — they read it before coffee.
Jin-ho Park
Owner
J Dream Resort
Katunayake · Sri Lanka
+19%
Repeat
guests
Mount End Hotel
"
Multi-currency that just works. Our Australian and international guests see clean invoices in their own currency. No more spreadsheets, no more month-end panic.
Min-jung Lee
General Manager
Mount End Hotel
Nuwara Eliya · Sri Lanka
100%
Audit-ready
invoices
Trusted by 42+ hotels
Boutique Beachfront
Heritage Stays
Mountain Villas
City Hotels
Resort Groups
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08 · Comparison
FlexiHMS · The Operating System for Modern Hotels
09 — Comparison
08 / The Comparison

Why hoteliers choose FlexiHMS.

Honest comparison, not a hit-piece. Each alternative below is a real system run by real teams. We win on the dimensions that matter most to boutique and mid-market hotels.
Criterion
Capability
Enterprise
Opera
Cloud incumbents
Mews · Cloudbeds
Manual stack
Spreadsheets
Modern choice
FlexiHMS
Year-one cost · 50-room hotel USD 18k – 30k+ USD 9k – 14k Hidden in staff hours Fraction of enterprise
LKR & AUD first-class currency ~Partial ~Reporting only ✕Manual ✓Native, locked rates
Sinhala & English interface ✕ ✕ ✕ ✓Built-in
Local payment rails ✕Custom ✕Stripe only ✕ ✓Out of the box
Channel manager included Add-on ✓ ✕ ✓Channex.io
Implementation time 3 – 6 months 4 – 6 weeks Indefinite 14 – 30 days
In-country support · local hours ✕ ~Email only ✕ ✓Colombo & Sydney
Local-first
Built for Sri Lanka & Australia — currencies, languages, payments.
Modular
Turn on what you need. Add the rest as you grow.
White-glove
Real onboarding from real humans, in your language.
Future-proof
API-first cloud. Your data is yours, and it travels.
✓
Bottom line
"Enterprise-grade capability at a boutique-friendly price, with the local-market depth that global vendors simply cannot match."
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09 · Pricing
FlexiHMS · The Operating System for Modern Hotels
10 — Pricing
09 / Plans & Pricing

Four plans. One platform.
Grow into it, not out of it.

Pricing on request
Tiers are cumulative
30-day trial · No card required
Tier 01
Start
Get a Quote
Custom quote per property
Run your property without spreadsheets.
Guesthouses & boutique villas · 5–25 rooms
6
modules
included
  • Auth, RBAC & single-property setup
  • Reservations (single + multi-room)
  • Front Desk · check-in & check-out
  • Rooms & room types
  • Basic rate plans + folio
  • Housekeeping
Most Popular
Tier 02
Pro
Get a Quote
Custom quote per property
Complete operations for the independent hotel.
Independent hotels · 25–80 rooms
11
modules
included
  • Everything in Start, plus:
  • Guest profiles & CRM
  • Channel Manager + Booking Engine
  • Counter Sessions & cashiering
  • Group bookings & block allocation
Tier 03
Suite
Get a Quote
Custom quote per property
Full-service hotel with finance built in.
Full-service / city hotels & resorts
16
modules
included
  • Everything in Pro, plus:
  • POS (F&B / outlets)
  • Dual-currency + FX locking
  • Accounting / GL + credit notes
  • Ledger AI & analytics dashboards
Tier 04
Enterprise
Get a Quote
Custom quote per property
One platform for the whole group.
Multi-property operators & chains
20
modules
included
  • Everything in Suite, plus:
  • Multi-property organisation structure
  • Cross-property reporting & consolidation
  • Custom integrations & API access
  • Dedicated SLA & onboarding
Tiers are cumulative
Each plan includes everything in the tier to its left. See the full feature matrix on the next page.
→
Page 10 · Feature comparison
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09 · Feature Matrix
FlexiHMS · The Operating System for Modern Hotels
11 — Feature Matrix
09 / Plans & Pricing · continued

What's included at each tier.

Capability
Start
On request
Pro
On request
Suite
On request
Enterprise
On request
Core operations · included in every plan
Auth, RBAC & single-property setup ✓ ✓ ✓ ✓
Reservations (single + multi-room) ✓ ✓ ✓ ✓
Front Desk · check-in & check-out ✓ ✓ ✓ ✓
Rooms & room types ✓ ✓ ✓ ✓
Basic rate plans + folio (single currency) ✓ ✓ ✓ ✓
Housekeeping ✓ ✓ ✓ ✓
Revenue & guest · from Pro upward
Guest profiles & CRM — ✓ ✓ ✓
Full rate plan matrix (15-combination) — ✓ ✓ ✓
Channel Manager / OTA + Booking Engine — ✓ ✓ ✓
Counter Sessions & cashiering — ✓ ✓ ✓
Group bookings & block allocation — ✓ ✓ ✓
Finance & intelligence · from Suite upward
POS (F&B / outlets) — — ✓ ✓
Dual-currency (AUD/USD) + FX locking — — ✓ ✓
Accounting / General Ledger + credit notes — — ✓ ✓
Month-end FX revaluation & financial reports — — ✓ ✓
Ledger AI & analytics dashboards — — ✓ ✓
Enterprise · multi-property & custom
Multi-property organisation structure — — — ✓
Cross-property reporting & consolidation — — — ✓
Custom integrations & API access — — — ✓
Dedicated SLA & onboarding — — — ✓
Total modules included 6 11 16 20
Every plan starts with a 30-day free trial, with white-glove customer support included from day one.
Plus · Unlimited users · Sinhala & English UI · Daily backups · PCI-DSS · API
Full 30 days
Every module — no trial-only features.
Real support
Specialist in Colombo or Sydney.
No card needed
Sign up with just an email.
Keep your data
CSV export. No lock-in.
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10 · Onboarding
FlexiHMS · The Operating System for Modern Hotels
12 — Onboarding
10 / Implementation

From signed contract to first booking in 30 days.

No surprise invoices. No vanishing project manager. A named team in your time zone walks your hotel through every step — and stays with you long after go-live.
01
Week 1 · Discovery

Listen first.

Site walkthrough, current-system audit, and a workflow map that captures how your hotel actually runs.
02
Week 2 · Setup

Configure together.

Rooms, rate plans, channel credentials, tax rules, and payment rails — loaded and verified with your team.
03
Week 3 · Training

Hands-on, role by role.

Front desk, housekeeping, F&B, finance, GM — separate sessions in Sinhala, English, or English.
04
Week 4 · Go-Live

On-site at cutover.

A FlexiHMS engineer at your front desk through the first 48 hours of live operation.
30d
The FlexiHMS Promise

If we miss your go-live date by even one day, your first month is on us.

We've delivered every onboarding within thirty days — and we'll put our reputation on the line to say so. No fine print, no escape clauses. The credit applies automatically.

PCI DSS
Stripe-tokenized card vaulting. Raw card numbers never touch our servers.
Data Security
AES-256 at rest, TLS 1.3 in transit, isolated tenant data planes.
Daily Backups
Encrypted snapshots, 30-day point-in-time restore, geo-replicated.
99.9% Uptime
Public status page, transparent incidents, GDPR-aware data handling.
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FlexiHMS · The Operating System for Modern Hotels
13 — Let's Talk
The Next Step

Book a thirty-minute
demo. Bring your
hardest questions.

We'll walk through your property's real workflow — not a sales script. If FlexiHMS isn't the right fit, we'll tell you honestly. Either way, you leave with a clearer picture of where your hotel could be in ninety days.
30d
Risk-free trial
Start your 30-day free trial today — full platform access, dedicated customer support, no credit card required. We'll onboard your team in your language.
Sales · Sri Lanka
+94 76 836 8277
sales@flexihms.com
Sales · Australia
+61 450 093 329
australia@flexihms.com
Headquarters
Infortronix Pvt Ltd
Colombo, Sri Lanka
flexihms.com
Sydney Office
Sydney, Australia
By appointment
Scan · Book a Demo
Pick a slot in your time zone, no forms.
© 2026 Infortronix Pvt Ltd · FlexiHMS is a registered trademark
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